This website ("the Site") is a non-commercial consumer initiative operated by Lluís Gassó Villarejo ("the Organiser"), a private individual based in Spain. The Site exists to coordinate a collective response from consumers affected by PawChamp's billing practices, specifically the charging of subscription renewals without prior notification. The Site is not affiliated with, endorsed by, or connected to PawChamp or any of its parent companies, subsidiaries, or affiliates.
The information on this Site is provided for general informational purposes only and does not constitute legal advice. While we have made reasonable efforts to ensure the accuracy of legal references cited on this Site (including references to EU Directives, Spanish legislation, and platform policies), you should not rely on this information as a substitute for professional legal advice. If you need legal advice regarding your specific situation, we recommend consulting a qualified lawyer in your jurisdiction.
This initiative is an informal coordination effort among affected consumers. It is not a lawsuit, class action, or formal legal proceeding. By joining, you are expressing interest in coordinating with other affected consumers and potentially supporting a formal complaint to consumer protection authorities. Joining does not create any legal obligation, attorney-client relationship, or binding commitment on your part. You may withdraw at any time by contacting lluisgasso@gmail.com.
We have made reasonable efforts to ensure the factual accuracy of the information presented on this Site, including review analysis findings, legal references, and consumer testimonials. Testimonials attributed to review platforms are presented as published by those reviewers and have not been independently verified by the Organiser. Legal references are cited with their official names and publication details. However, laws and regulations may change, and their interpretation may vary by jurisdiction.
By submitting the "Join the Collective Action" form, you represent that: the information you provide is truthful and accurate to the best of your knowledge; you are a consumer who has been affected by the billing practices described on this Site, or you have a genuine interest in the collective action; and you consent to your data being processed as described in our Privacy Policy.
You must not submit false information, submit information on behalf of another person without their consent, or use the form for any purpose other than joining the collective action.
The content of this Site — including text, design, and code — is the work of the Organiser and is made available under a Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) licence. You may share and adapt the content for non-commercial purposes, provided you give appropriate credit. This does not apply to third-party content (e.g., quoted reviews, which belong to their respective authors and platforms).
This Site contains links to third-party websites (Trustpilot, Sitejabber, PayPal, etc.) for reference purposes. We are not responsible for the content, privacy practices, or availability of those websites. Following a link to a third-party site is at your own risk.
This is a non-commercial, good-faith consumer initiative. To the maximum extent permitted by law, the Organiser shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this Site, your reliance on information provided on this Site, or the outcome of any refund request, dispute, or complaint you may pursue based on information found here. Nothing in these terms excludes or limits liability that cannot be excluded under applicable law.
The Organiser does not guarantee any specific outcome from joining this collective action, including but not limited to: obtaining a refund from PawChamp, the success of any PayPal dispute or bank chargeback, or any action by consumer protection authorities. The information and templates provided are tools to help you exercise your existing consumer rights — the outcome depends on your individual circumstances and the decisions of the relevant dispute resolution bodies.
The Organiser reserves the right to modify these Terms at any time. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
These Terms are governed by the laws of Spain. Any disputes arising from or in connection with these Terms shall be subject to the jurisdiction of the courts of Barcelona, Spain, without prejudice to any mandatory consumer protection provisions that may apply in your jurisdiction.
For any questions about these Terms, contact: Lluís Gassó Villarejo, lluisgasso@gmail.com.